I have bundles in my cart but I can't use the discount code. Since a discount has already been applied, you can't add another discount. I want to buy the bundles and use a discount on other products. It's not possible to add an additional dis...

Clearpay It! - Shop Now. Enjoy Now. Pay Later. Buy what you want today, pay for it in four instalments, interest-free. Currently, ClearPay is only available to customers in the United Kingdom. How to Use: At the Checkout, ClearPay will show a...

Yes, all products and all ingredients used in our products are cruelty free. Also, we do not ship to counties that require animal testing, to ensure that we remain 100% cruelty free.

Our products are made worldwide. Please email us at info@samplebeauty.com for information on a specific product.

Yes! We ship internationally (excluding China). Shipping times vary. GET FREE INTERNATIONAL SHIPPING ON ORDERS OVER £60BELOW £60, THE COST OF SHIPPING IS £10.95 Our courier aims to deliver your tracked international parcels within 5 to 10 business...

For UK deliveries, we use Hermes which is fully tracked. For International Delivery, we use a number of different couriers, depending on your destination. Couriers include UPS, USPS, FedEx, DPD and ParcelForce.

Yes, you will receive an email or text from us (depending on the information you have given us at the checkout) stating that your products are on their way. This email or text message will include a link where you can track your order. Please allo...

When you sign up to our newsletter, you'll get an exclusive discount code emailed to you. You'll also get exclusive discounts, the first look at new products and behind the scenes info!

Refunds are normally processed by your Card issuing bank within 2-5 working days of us raising the refund but some banks require 30 days to process. PayPal refunds can sometimes take longer. Sometimes, we will ask for photographic evidence to sup...

Yes. You have 14 days from the day you received your product(s) to return your UNUSED product(s) to us. For unwanted goods, you are responsible for paying the shipping fee to return the products to us. We advise that you send the product via a tra...

If there is a problem with your order, please email our team at info@samplebeauty.com

Please email us at info@samplebeauty.com and we can investigate this for you.

Please email us as soon as possible at info@samplebeauty.com and we can discuss a change of address. Please note, this is not always possible.

Yes, you can track your order here. Enter your full order number (for example, #TCA1001) and the email you used at the checkout.

All orders placed before 3:45pm (UK time) Monday to Friday will be dispatched on the same day. Any orders placed after 3:45pm (UK time) will be dispatched the following business day. Orders placed at weekends and Bank Holidays will be processed on...

All shipping times and prices can be seen here.