Do you offer refunds or returns? – Sample Beauty

Do you offer refunds or returns?

Yes. You have 14 days from the day you received your product(s) to return your UNUSED product(s) to us. For unwanted goods, you are responsible for paying the shipping fee to return the products to us. We advise that you send the product via a tracked service. If the product is lost during transit to us, you will not be refunded.

For a refund to be processed, the products must be unused. If there are any signs of use, the refund will not be processed.

A refund of your original delivery charge or return postage costs will only be given in the instance of incorrect, damaged or faulty goods.

Please email us at info@samplebeauty.com if you wish to discuss a return or exchange.